The cisco model dpc3939 residential gateway is designed to meet packetcable 2. Unfortunately, we cannot provide prepaid return shipping from international. Can anyone point me in the direction to find firmware for the cisco dpc3010 and dpc3008. The dpc3000 provides a faster connection to the internet by incorporating four bonded downstream channels along with four bonded upstream channels. Wait 15 seconds, and then plug the modem power cord back into the electrical outlet. The cisco dpc3010 is your onestop solution for any home network. Its in the top 3 bestselling modems and has dozens of popular alternatives in the same price range, such as cisco ata186 or motorola 3360. Downstream light keeps blinking update to downstream channels that will not lock due to dbmv and snr problems. The sn is the serial number of the cisco dpc3010 cable modem. These bonded channels deliver downstream data rates in excess of 320 mbps and upstream data rates up to 120 mbps. Your new cisco model dpc3010 or model epc3010 docsis 3.
Downstream light keeps blinking netgear communities. If you have any questions about your router please let us know at the bottom of this page. Welcome to the exciting world of highspeed internet access. With your new dpc3010, your internet enjoyment, home and business communications, and personal and business productivity will surely soar. Cisco didnt provide very good info on its lights and what things mean.
The mac is the mac address of the cisco dpc3010 cable modem. To troubleshoot any connection problems, use the table below. Dpc3010 and ea6500 only getting 100mbps wan connection. The lights indicate the current status of your cable modem. Dpc3010 by cisco information and hardware knowledge base. The cable modem model dpc3010 epc3010 is now obsolete past endoflife and endofsupport status you can view a listing of available video offerings that best meet your specific needs. For more accurate results, you should turn off any applications that are currently using part of your bandwidth, such as internet audiovideo streaming, voip, p2p, etc. Plug the router power cord into the electrical outlet. You will need to plug this modem into a third party router i. If applicable, plug the router power cord into the electrical outlet. Cisco cable modem modelo dpc3010 o epc3010 docsis 3.
Find out if your modem, or one youre considering for purchase, is tested to work on the midco network. Verify power supply connections and electrical outlet, also make sure the. Introducing the dpc3010 and epc3010 introducing the dpc3010 and epc3010 welcome to the exciting world of high speed internet access. Sep 03, 2019 downstream and upstream channels play a significant role in the speed of your downloads and uploads. Ethernet bridged rj45 gigabit ethernet port connects to the ethernet port on your pc. You can view a listing of available video offerings that best meet your specific needs if you want support information for the cable modem model dpc3010 epc3010 documentation, it may be available through cisco.
You have acquired one of the fastest cable modems available on the market today. The best thing is to just use one of the copper gigabit ports on each of the switches to connect them together and then connect the router on another port. Cable modem model dpc3010 epc3010 retirement notification. But i wonder if your modem is channel bonding on the downstream. The dpc3010 includes bridged gigabit ethernet gige and 10100baset autosensingautomdix ethernet ports. Cisco router dpc3008 manual on the right you can find the cisco dpc3008cc manual.
Cisco dpc3008 is a very popular option on the lower end of the price range. The servicing instructions in this notice are for use by qualified service personnel only. Hello, we have cox premiere hs internet service in chandler, arizona. It is the protocol that allows you to get internet via coaxial cable. I found if i setup manually the starting frequency for the 8 channels on the basic page during initialization and registration i get awesome results. I have a cisco dpc3010 cable modem i purchased from charter my cable provider along with the internet service. Slow speed, amber downstream light on cisco dpc3010. While the modem itself isnt an allinone modem router combo, the cisco dpc3010 model possesses an ethernet port so you can connect the modem to another router or computer. The cisco dpc3010 modem lags behind with only eight downstream channels. Recently our download speed dropped from about 125 mbps to 3 mbps. Dec 14, 2014 the sg10024 is unmanaged, so the sg10024 is unmanaged, so the options that you have for high speed aggregate connections that you would have on the higherend units arent there. The cable modem model dpc3010 epc3010 is now obsolete past endoflife and endofsupport status.
Only use the ac power adapter and power cord that is provided with your cable modem. Setting up wifi for your mobile device or computer is. I just bought a cisco dpc3010 and have it set up, looking to update the firmware. Power connects the cable modem to the 12 vdc output of the ac power adapter that is provided with your cable modem. Testing new cisco dpc3008 modem old ericsson piperider modem download speed 4. I checked the modem cisco dpc3010 and the ds light is amber normally green, which the manual indicates is a problem with downstream channel bonding. Find the default login, username, password, and ip address for your cisco dpc3010 router. I was able to obtain the latest version after opening a ticket with the cisco tac. The dpc3010 provides a faster connection to the internet by incorporating eight bonded downstream channels along with four bonded upstream channels. Nov 23, 20 testing new cisco dpc3008 modem old ericsson piperider modem download speed 4. The cisco modem even when my pc is hooked directly into it blocks all ports i. Called another tech, said they dont do that, and shes been working there a long time.
These bonded channels deliver downstream data rates in excess of. Hi there, i have a homelab full of servers hooked up to a pfsense box and then to a cisco dpc3010 cable modem. To test your current internet speed, simply choose a server based on your location, and click its link below. Dpc3010 and ea6500 only getting 100mbps wan connection i dont know if this is the right place to ask this, but i recently acquired a cisco dpc3010 modem and ea6500 wifi router, both of which have 10100 mbps capability, but according to cox, the modem is reporting to them that it is only a 100 mbps port speed. Wait for the power, ds, us and online lights on the front of the modem to stop flashing and remain lit. Your new cisco model dpc3010 cable modem offers highend performance and superb reliability at data rates up to eight times that of conventional docsis 2. Cisco dpc3010 firmware update internet internet forum. If your household needs highspeed internet services, then this is the modem for you. Cisco 4027668 docsis cable modem dpc3010 modehomnet.
We have 1 cisco dpc3010 manual available for free pdf download. Online chat told me to contact cisco to get it done, and not to believe the official responses from support moderators given from this forum. I did all of the normal reset stuff reset modem, reset router, plug computer into modem, etc. You will need to know then when you get a new router, or when you reset your router. Cable modem cisco dpc3010 led question satelliteguys. I bought it because i did not want to pay the monthly rental fee i used to see the following on the 5 leds. We delete comments that violate our policy, which we encourage you to read.
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